Terms & Conditions
Acceptance of Terms
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use this website.
Informational Purposes Only
The information provided on this website is intended for general educational purposes only. It is not a substitute for a veterinary examination, diagnosis, or treatment by a licensed veterinarian.
Every pet is unique, and medical recommendations are based on each patient’s individual medical history, examination findings, and diagnostic results.
Veterinary Emergencies
This website is not monitored for medical emergencies. If your pet is experiencing an emergency, please contact your primary care veterinarian or the nearest emergency veterinary hospital immediately.
Do not rely on email, website forms, or online messages for urgent medical concerns.
Specialty & Referral Care
Our practice provides specialty veterinary care and works collaboratively with referring veterinarians to ensure continuity of care.
Recommendations made during your pet’s visit are based on the information available at the time of examination and are intended to complement your pet’s ongoing care.
Following your appointment, consultation notes and recommendations may be shared with your referring veterinarian to help coordinate treatment. If your pet does not have a referring veterinarian, we encourage you to establish care with a primary care veterinarian for routine wellness and non-specialty medical needs.
Appointments
Appointment requests submitted through this website are not considered confirmed until you receive confirmation from our team. We reserve the right to modify, reschedule, or cancel appointments when necessary.
Missed appointments and late cancellations may be subject to practice policies.
Online Payments
For your convenience, we may offer secure online payment options through trusted third-party payment processors. By submitting a payment, you represent that you are authorized to use the selected payment method.
Payment processing is handled by third-party providers. We do not store complete credit card or payment account information on our website.
Questions regarding charges, refunds, or payment arrangements should be directed to our practice.
Prescription Refills
Prescription refill requests are subject to approval by a veterinarian and applicable veterinary-client-patient relationship (VCPR) requirements. Certain medications may require a recheck examination or additional testing before they can be prescribed or refilled.
Educational Resources & Downloads
Educational articles, handouts, videos, downloadable guides, and other resources available on this website are provided to help pet owners better understand common eye conditions, treatments, and postoperative care.
These materials are intended for educational purposes only and should not replace the individualized instructions provided by your veterinarian. If there is ever a difference between a downloadable resource and the instructions given by your veterinary team, please follow the instructions provided specifically for your pet.
Unless otherwise noted, these resources may be downloaded for personal use only and may not be copied, modified, distributed, or republished without prior written permission.
Accuracy of Information
We strive to keep the information on this website accurate and current. However, services, fees, hours, treatment recommendations, educational materials, and policies may change without notice.
We do not guarantee that all information on this website is complete, current, or free from errors.
Accessibility
We are committed to making our website accessible and user-friendly for all visitors. We continually work to improve the accessibility and usability of our website so that pet owners can easily access the information and resources they need.
If you experience difficulty viewing, navigating, or using any part of this website, or if you encounter content that you believe is not fully accessible, we encourage you to contact our practice. We welcome your feedback and will make reasonable efforts to provide the information you need in an alternative format and to improve the accessibility of our website whenever possible.
Electronic Communications
By contacting us through this website, email, text message, or other electronic means, you consent to receive communications from our practice using those same methods, unless you request otherwise or as prohibited by law.
While we take reasonable measures to protect your information, electronic communications may not always be secure. Please do not send sensitive personal or financial information through website forms or email unless specifically requested by our team.
Electronic communications are intended for general inquiries, appointment requests, prescription refill requests, and other non-urgent matters. Messages submitted through this website, email, or text are not continuously monitored and should never be used for veterinary emergencies or urgent medical concerns. If your pet requires immediate medical attention, please contact our practice by telephone during business hours or seek care at the nearest emergency veterinary hospital.
Submitting a message through this website does not establish a veterinarian-client-patient relationship (VCPR), guarantee an appointment, or create an obligation for the practice to provide veterinary services. Appointment requests and other submissions are considered received only after they have been reviewed and acknowledged by our team.
Third-Party Websites
This website may include links to third-party websites for your convenience. We do not control or endorse the content, products, services, or privacy practices of these external websites and are not responsible for their content.
Intellectual Property
Unless otherwise noted, all content on this website—including text, photographs, graphics, logos, videos, downloadable documents, educational materials, and other media—is the property of the practice and is protected by applicable copyright and intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
User Conduct
When using this website, you agree not to:
- Submit false or misleading information.
- Attempt to interfere with the operation or security of the website.
- Upload malicious software or harmful content.
- Use the website for any unlawful purpose.
- Copy or redistribute website content without authorization.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how personal information submitted through the website is collected, used, stored, and protected.
Limitation of Liability
To the fullest extent permitted by law, the practice, its veterinarians, employees, and affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, this website or reliance on the information provided herein.
New Jersey Compliance
This website and the veterinary services provided by our practice are intended to comply with applicable federal laws and the laws and regulations of the State of New Jersey, including those governing the practice of veterinary medicine.
Veterinary services are provided only within the context of a valid veterinarian-client-patient relationship (VCPR) as defined by New Jersey law. Information provided on this website, through downloadable resources, or via electronic communications is intended for educational purposes only and does not establish a VCPR or constitute veterinary advice for an individual patient.
Nothing on this website should be interpreted as creating a veterinarian-client-patient relationship without an examination of your pet and compliance with applicable New Jersey laws and regulations.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of New Jersey. Any disputes arising from the use of this website shall be subject to the jurisdiction of the state or federal courts located in New Jersey, unless otherwise required by applicable law.
Dispute Resolution
We are committed to providing compassionate, high-quality care and encourage clients to contact us directly if they have questions or concerns regarding our website, services, or these Terms & Conditions. Many concerns can be resolved quickly through open communication with our team.
If a dispute cannot be resolved informally, it shall be governed by the laws of the State of New Jersey, without regard to its conflict of law principles. Any legal action arising out of or relating to the use of this website shall be brought in a state or federal court of competent jurisdiction located in the State of New Jersey, unless otherwise required by applicable law.
Nothing in these Terms & Conditions limits any rights or remedies available under applicable federal or New Jersey law.
Changes to These Terms
We may revise these Terms & Conditions at any time without prior notice. Changes become effective upon posting to this website. Continued use of the website constitutes acceptance of the revised Terms & Conditions.
Contact Us
If you have questions regarding these Terms & Conditions or any information contained on this website, please contact our practice during regular business hours.
Thank you for visiting our website. We appreciate the opportunity to partner with you and your primary care veterinarian in providing exceptional care for your pet.